JACK(1)                         User Commands                          JACK(1)

NAME
    jack - endpoint and infrastructure engineer building automation in Go

SYNOPSIS
    man jack

DESCRIPTION
    Endpoint and infrastructure engineer specialising in Microsoft Intune,
    SCCM, and automation across education and 24/7 manufacturing.

    Delivered an institution-wide SCCM-to-Intune migration and Windows 11
    deployment with more than 100 packaged applications. Builds Go and
    PowerShell tooling against Microsoft Graph and REST APIs.

    
LINKS
    github      https://github.com/toutatis-dev
    linkedin    https://www.linkedin.com/in/jackmiller-tech/
    resume      open the web résumé

FILES
    ~/about.txt    Brief plaintext bio.
    ~/resume.html  Web résumé.

KEYS
    Esc            quit this page
    alt + g        open GitHub
    alt + l        open LinkedIn
    alt + r        open web résumé
    alt + a        open about

EXAMPLES
    $ man jack
    # opens this page
"about.txt"

      
NORMAL

    


    
      

        
resume.html

        

          

            
Jack Miller

            
Endpoint & Infrastructure Engineer

            
            
Endpoint and infrastructure engineer specialising in Microsoft Intune, SCCM, and automation. Delivered institution-wide Windows 11 and SCCM-to-Intune migrations, including packaging more than 100 applications, and built operational Go and PowerShell tooling against Microsoft Graph. Experienced across enterprise endpoint, networking, and IT/OT systems in education and 24/7 manufacturing.

          


          

            
Technical skills

            

              
Endpoint & identity
Intune, SCCM, Entra ID, Active Directory, Microsoft 365, Windows 11, macOS, Linux

              
Automation
Go, PowerShell, Microsoft Graph, REST APIs, Git, GitHub Actions, Appsmith

              
Infrastructure
DNS, DHCP, TCP/IP, VLANs, VPNs, Aruba, UPS, Tailscale, Cloudflare Tunnels

              
Containers & self-hosting
Docker, Docker Compose, Ansible, GitLab, llama.cpp, LiteLLM

            

          


          

            
Experience


            

              

                
Technical Analyst · Selkirk College

                Castlegar, BC · Feb 2025–Apr 2026
              

              
    
                
  • Built a Go application against Microsoft Graph to automate endpoint administration, evolving an earlier PowerShell and Appsmith workflow into tooling adopted for the summer device refresh.
    • 
                
  • Delivered the core technical work for an institution-wide SCCM-to-Intune migration, including application packaging, task sequences, remote imaging, and operational processes.
    • 
                
  • Supported the Windows 11 rollout across the institution, packaging more than 100 Win32 applications and implementing device compliance and configuration policies.
    • 
                
  • Prototyped an AI-assisted service desk workflow integrating Slack, OpenAI, and Jira, plus a controlled Microsoft Graph interface for exploring Intune and Entra administration.
    • 
              

            


            

              

                
Planned Working Holiday

                Canada · Oct 2023–Jan 2025
              

            


            

              

                
IT Technician · Dunbia, Dawn Meats Group

                Cross Hands, Wales · Nov 2022–Oct 2023
              

              
    
                
  • Delivered a £40k site radio project covering 150 handsets and a repeater installation, coordinating suppliers, configuration, deployment, and user handover.
    • 
                
  • Contributed to site UPS upgrades while supporting IT/OT systems in a 24/7 production environment, often as the sole IT contact on shift.
    • 
                
  • Diagnosed and restored a production-critical manufacturing system following an update, minimising disruption to site operations.
    • 
                
  • Managed Aruba networking, Active Directory, Microsoft 365, CAT6 termination, endpoint support, and component-level hardware repairs.
    • 
              

            


            

              

                
Technical Analyst · CGI

                UK Government client · Aug–Nov 2022
              

              
    
                
  • Administered Active Directory services supporting more than 200,000 users and handled priority incident queues within an ITIL service environment.
    • 
              

            

          


          

            
Selected projects

            

              
Homelab & self-hosted infrastructure

              
    
                
  • Runs containerised services on Debian with Docker and Ansible, with Borg backups over Tailscale and selected services exposed through Cloudflare Tunnels.
    • 
                
  • Operates a local LLM stack using llama.cpp with CUDA, LiteLLM, and Open WebUI alongside GitLab CE, Wiki.js, Vaultwarden, and n8n.
    • 
              

            

          


          

            
Education

            

              
HNC Computing · University of Wales Trinity Saint David

              2020–2022